How Families Use the Portal
Families can use the patient portal to:
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• Schedule and manage appointments
• Send non urgent messages to our care team
• View test results and visit summaries
• Request prescription refills
• Access immunization records and health documents
• Pay bills securely online
To help ensure timely and appropriate care:
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• Portal messages are reviewed during regular business hours
• Please allow time for our team to respond
• The portal is intended for non urgent medical questions
• Urgent concerns should be addressed by calling our office at 586-558-2111
• For emergencies, always call 911
What to Expect
New to the Portal
or Need Help?
If you have not yet activated your portal account or are experiencing login issues, please contact our office via phone or email during business hours and we will be happy to assist you.
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For added convenience, families may also choose to access the portal through the Healow mobile app.
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​And the Healow Kids mobile app.