Hours by Appointment Only:
Monday- Thursday 8:30 AM – 7:30 PM
Friday 8:30 AM-4:30 PM
Saturday 9:00 AM-12:00 PM
*Note: Evening hours are by appointment only and are subject to change
 
Office Phone hours:
Monday-Thursday 8:00 AM-5:30 PM
Friday 8:00 AM-5:00 PM
Saturday 8:00 AM-12:00 PM
For medical advice we ask that you call and speak to our experienced pediatric nurses, but for all other non-urgent matters we prefer that you use the Patient Portal whenever possible.

Well child visits (aka check-ups, annual physicals and sports physicals):
Your visit can be scheduled with the physician of your choice.
All children, even if they are healthy, should have an annual check-up (babies need to be seen even more often). Check-ups allow us to monitor your child's growth and development, screen for disease, and administer necessary vaccinations.

Appointment policy:
If parent is not accompanying child to appointment, signed letter by parent must be present at appointment. All recommended vaccines will be administered unless parents inform us otherwise by phone or in writing.

Sick child visits:
We offer same day, first available appointment with first available physician

After-hours procedures:
If you feel that your child’s problem after-hours may be emergent then call 911 or go to the nearest emergency room. We recommend Eastside Pediatrics, St. John-Macomb Township Urgent Care or Pediatric After Hours Clinic - Troy Beaumont for your after hours needs. If you need to speak to the physician on call, Perfect Serve can be reached at 586.558.2111 and the on-call physician will be contacted.

We recommend using Pediatric Emergency Departments when possible. Recommended Pediatric Emergency Departments include Ascension St. John Hospital in Detroit, Beaumont Hospitals in Royal Oak or Troy, Children’s Hospital of Michigan in Detroit or Troy. Recommended Pediatric Urgent Care Centers include the Pediatric After-Hours Clinic at Troy Beaumont Hospital or Troy Pediatric Urgent Care. Remove last sentence and change to: Our answering service can be reached at 248-965-7531 if you need urgent medical advice when the office is closed.

Patient forms:
Forms (physical, camp, sports, new patient) can be downloaded from our Patient Forms page – Parent sections of the form need to be completed before physicians can complete our sections. Sports physical forms will be completed if appropriate for your child and if they have had a checkup in our office in the past year.

Billing:
We expect payment at the time of service. Statements are sent out at the beginning of every month. We accept Visa, MasterCard and Discover cards at the time of service, over the phone or by mail with your statement coupon.

Insurance Info:
Insurances we participate with:

  • Beaumont
  • Blue Care Network
  • Blue Cross/Blue Shield
  • Blue Cross Complete
  • Detroit Medical Center
  • CIGNA
  • PPOM
  • Health Alliance Plan
  • Private Health Care System
  • SmartPlan
  • Aetna
  • United Health Care System
  • Meridian

If your insurance plan is not listed, please feel free to call our office and request to speak to the Billing Department for further information.

Medical records:
Medical records may be requested by filing out a record's release form at the office. For your safety and confidentiality we adhere to HIPPA regulations. We do not fax medical records to another office or location.


Northpointe Pediatrics, PC

30061 Schoenherr, Suite A  •  Warren, Michigan 48088  •  586-558-2111  •  Fax 586-558-3665