About Us

Telephone hours:
8:00 a.m. - 5:30 p.m.
For medical advice we ask that you call and speak to our experienced pediatric nurses, but for all other non-urgent matters we prefer that you use the Patient Portal whenever possible

Patient care hours:
8:30 a.m. - 7:30 p.m. Monday through Thursday
8:30 a.m. - 4:30 p.m. Friday
8:30 a.m. - 11:30 a.m. Saturday, sick appointments only

Walk-in hours – Sick Children Only:
Monday and Saturday 7:30am-9:00am. WALK-IN PATIENTS WELCOME MONDAY AND SATURDAY FROM 7:30 AM TO 9:00AM. There is no need to call ahead - just come in (sick children only).

Well child visits (aka check-ups, annual physicals and sports physicals):
Your visit can be scheduled with the physician of your choice.
All children, even if they are healthy, should have an annual check-up (babies need to be seen even more often). Check-ups allow us to monitor your child's growth and development, screen for disease, and administer necessary vaccinations.

Appointment policy:
If parent is not accompanying child to appointment, signed letter by parent must be present at appointment.

Sick child visits:
We offer same day, first available appointment with first available physician

After-hours procedures:
If you feel that your child’s problem after-hours may be emergent then call 911 or go to the nearest emergency room. We recommend Eastside Pediatrics, St. John-Macomb Township Urgent Care or Pediatric After Hours Clinic - Troy Beaumont for your after hours needs. If you need to speak to the physician on call, Perfect Serve can be reached at 586.558.2111 and the on-call physician will be contacted.

Patient forms:
Forms (physical, camp, sports, new patient) can be downloaded from our Patient Forms page – forms need to be completed prior to being seen.

Billing:
We expect payment at the time of service. Statements are sent out at the beginning of every month. We accept Visa, MasterCard and Discover cards at the time of service, over the phone or by mail with your statement coupon.

Insurance Info:
Insurances we participate with:

  • Beaumont
  • Blue Care Network
  • Blue Cross/Blue Shield
  • Detroit Medical Center
  • CIGNA
  • PPOM
  • Health Alliance Plan
  • Private Health Care System
  • SmartPlan
  • Aetna
  • United Health Care System
  • Meridian

If your insurance plan is not listed, please feel free to call our office and request to speak to the Billing Department for further information.

Medical records:
Medical records may be requested by filing out a record's release form at the office. For your safety and confidentiality we adhere to HIPPA regulations. We do not fax medical records to another office or location.